Delete your account

Last updated 25 October 2026 · Applies to the Piggy app by Play Piggy LLC

The short version. Open the Piggy app, go to Profile and tap Delete account, then confirm. Your account is frozen at once and the deletion is scheduled for 30 days later. Until then you can tap Undo deletion to get your account back unchanged. After 30 days we delete your profile, name, email and history, and your Coins and rewards balance are forfeited. We keep the identifiers we need to prevent fraud, as our Privacy Policy explains.

1. Delete your account in the app

Open the Piggy app.
Tap Profile.
Scroll to the bottom and tap Delete account.
Read the summary and tap Delete account again to confirm. Your request is sent.

As soon as you confirm, your account is frozen: you can no longer collect Coins or redeem rewards, and the app shows a "Deletion scheduled" screen with a countdown to the final deletion date, 30 days after your request.

2. How long it takes, and how to undo it

Nothing is deleted during the 30 days. Changed your mind? Open the app and tap Undo deletion on the "Deletion scheduled" screen any time before the final date. The request is cancelled and your account comes back unchanged, with your Coins and rewards balance. After the final date the deletion cannot be undone.

3. What we delete after 30 days

Your profile, name and email address.
Your history: games played, missions and leaderboard results.
Your Coins and your rewards balance. These are forfeited once the deletion is final and cannot be restored.

4. What we keep, and why

Device and account identifiers linked to your account, kept in hashed form, so the same device is recognised if the app is installed again. This prevents fraud and repeat sign-up bonuses.
Redemption and ledger records (amounts, dates and our partners' reference numbers), for as long as accounting and other legal duties require.
Fraud checks made on the account, for as long as they are needed to protect the programme.

5. Can't use the app?

Email hello@playpiggy.co with the subject "Delete my account" and your Player ID, which is shown in the app under Profile. We may ask a short question to confirm the account is yours. The same 30-day window and the same retention apply.